SARASOTA, U.S. – September 5, 2024 - Davies, the leading specialist professional services and technology company serving insurance and highly regulated markets today announced it has signed a deal to purchase the trade and assets of Minuteman Adjusters, a third-party administrator serving global insurance carriers and Lloyd’s syndicate insurers across the U.S.
Headquartered in Farmington Hills, Michigan, Minuteman provides both commercial and personal lines desk adjusting services for London Market clients, including regional expertise focused in the states of Michigan, Louisiana, Texas, and South California. Minuteman’s team of adjusting experts, led by Claims Director, Shannon Malbrough, will join Davies’ North American based Claims Solutions business unit, headed up by CEO, Don Lederer.
In July this year, following a period of significant growth, with revenue in North America now making up half of Davies’ global business, the firm announced a new go to market structure under CEO, Matt Button. Under the new structure, Dhara Patel who joined Davies through the acquisition of four claims and services businesses from Brown and Brown in November 2023, was promoted to President and Deputy CEO. Don Lederer was promoted to CEO of Davies’ newly enlarged Claims Solution business unit, following the integration of the firm’s Claims Solutions and Specialty Programs businesses.
Davies has continued to make significant advances in the North American region, adding new capabilities and expertise to its claims offering across the U.S. and Canada. Its claims offering in the region now spans the Property & Casualty, Life & Health, Transportation, Energy and Marine insurance markets and includes a full range of third-party administration and loss adjusting solutions.
Shannon Malbrough, Director, Minuteman said: “Joining Davies will allow our clients to have access to the firm’s technology portfolio and global capabilities across the entire insurance life cycle. The team is very much looking forward to working with Don, Dhara, Matt and the rest of the team to continue to deliver an excellent service to clients.”
Dan Saulter, Group CEO, Davies commented: “I am very pleased to be welcoming the Minuteman team to Davies. The team’s expertise will drive additional value for our London Market clients based in the U.S., as we remain committed to strengthening our claims solutions in North America and globally.” Over the past ten years Davies has grown its annual revenues more than 20-fold, prioritizing investment in research and development (R&D), innovation and automation, colleague development, and client service. Globally, Davies’ 8500+ colleagues serve its 1,700+ clients, operating across ten countries, including the UK and the U.S. The business delivers professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation and risk, forensic accounting, customer experience, human capital, digital transformation and change management.
Waller Helms Advisors served as exclusive financial advisor to Minuteman Adjusters in connection with this transaction.